FAQ & Shop Policies
Looking for answers to common questions or confused about shop policies? You've come to the right place! If your question isn't answered here, feel free to contact us.
When will Commissions be open again?
Commissions (custom art) is available on a very limited basis; I'm currently on disability, and half of all profit I make goes directly to my long-term disability company (which makes doing custom art a lot less profitable). Any time I open commissions, I'll announce it both on the Custom Art page and on my socials, so make sure to follow me if you're interested!
What's your Return Policy?
Returns and exchanges are accepted within 30 days. Buyer is responsible for return shipping costs and any loss in value if an item isn't returned in original condition. Refunds will be issued upon receipt of the undamaged item.
Cancellations
Cancellation requests made within 12 hours will receive a full refund. Buyer is responsible for making requests within this time frame.